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  • We have a 24-hour cancellation policy. If you do not cancel your booking by 3 pm the day prior to arrival, it will result in a cancellation charge equal to the first night of your stay.

    If you booked through another website, direct your modifications or cancellations to that booking site. *Direct booking is best!

  • Yes, of course. Just be sure to include “Ember Hostels c/o [insert your name here] and the full address: 857 N Grant Street, Denver, CO 80203”. We will hold the mail for you at the front desk.

  • From Denver International Airport (DIA)

    Take Train to Union Station: follow signs for Transit center, when outside take the escalator down to the train platform. Hop on the A-Line ($10.50 one way, runs every 15-30 minutes). The A-Line drops you off at Union Station (train’s last stop).

    Take Bus to Ember Hostel: the bus concourse is down below the train tracks. Grab Route Zero and a Broadway bus. You will get off at Broadway and 9th Ave. We are just two blocks east on 9th Ave. We are next to the parking lot.

    Call an Uber or Taxi

  • Yes, we offer off-street, on-site parking for $10/day. First come, first serve. Our lot is located directly behind our building in the alley between Grant and Sherman Street. Look for the concrete wall with red EMBER HOSTEL GUEST parking signs. If the alley lot is full, park in the south side lot with the school bus. Be sure to grab a parking permit from front desk! If we are out of parking permits, we can direct you to the closest other options, they may be metered or parking lot spots which will charge per hour/day.

  • Yes, if you arrive early you can store your luggage onsite prior to check in. We also offer use of our lockers and each bunk is equipped with it's own locker. Bring a lock or buy one from us for $5.

  • The maximum length of stay is 14 days.

  • We are a traveler's hostel, however, we enjoy hosting staycations for Colorado residents (max stay of 2 nights). No Colorado residents from the Denver Metro Area. Use the website contact form to request more information. We reserve the right to refuse service at anytime.

  • All linens and towels are included. We do not allow outside linens or pillows.

  • Yes, we do have a washer and dryer. You will need a credit card to wash/dry $3.25. We also sell detergent at $1.50.

  • Yes, you are welcome to purchase your favorite beverages. These will come in handy when lounging in our hot tub or sitting around the fire pit.

  • Our kitchen provides you with the basics for food consumption: fridge, microwave, toaster oven and hot plates. We also have an array of dishes and utensils. You are more than welcome to store your food in the kitchen.

  • We do not have a curfew. Guests are issued a key card for access. We have 24-hour reception, so someone is always available. We do have quiet hours from 11 pm – 8 am.

  • We always do our best to put groups in the same room, but this is not always possible and cannot be guaranteed. Please call in advance to determine options. Groups larger than 6 guests need to contact the hostel directly to reserve dates.

  • Guests with mobility impairment are asked to please indicate to our staff their need for assistance before making a reservation. Unfortunately due to the age, historic restrictions and nature of our building there is no accessible route or powered lift on site to assist with eight sidewalk and front porch steps. Before your arrival we require a waiver of indemnification to be signed. There are two waivers. One shall be signed if you allow our staff to assist with entry/exit to our building. Another shall be signed if your companions will be responsible for helping with entry/exit to/from our building. It should be noted that our staff do not have the capability to lift powered wheelchairs. If the first waiver is signed, our staff will assist in lifting a non-powered wheelchair from the sidewalk to the inside of our building, eight total steps, and back down upon request.

  • Check In begins at 3 pm. As long as you have a confirmed reservation, you are welcome to arrive anytime, we have 24 hour reception.

    Check Out by 11 am.

  • Yes, the hostel is equipped with free wi-fi for our guests to use. Just reference your key card for the network password.

  • Yes, lots. We post the best daily events and offer suggestions for exploring our area. Guests receive more information in their confirmation emails.

  • Per Wikipedia: Hostels provide budget-oriented, sociable accommodation where guest can rent a bunk bed in a dormitory and share a bathroom, lounge and sometimes kitchen.

    Per Ember Hostels: Hostels provide many opportunities to enjoy the city with other like-minded travelers that you may meet in your shared dorm or in the common room. Ember provides comfort, security and community.

  • Our house cat, Yenni, is a rescue and enjoys zooming through the hostel, but mostly naps in her own room. If you are allergic, let us know and we’ll make plans for her so you can enjoy your stay.